The Mobile GATORONE allows students, faculty, and staff to use their iPhone, Apple Watch, Samsung Galaxy or other eligible Android phones to conveniently and safely access campus buildings, purchase food, ride the Regional Transit System (RTS), access RecSports facilities, check out materials from the library and more.
Wallet Setup Instructions
Door Access FAQs
- Please allow 15-30 minutes after initial activation of the mobile ID before accessing a door.
- Make sure you’re tapping the phone to the reader correctly. For iPhones, tap the top of the phone on the reader. For Androids, tap the screen to “wake up” the phone, then hold the back of the phone against the reader.
- If the mobile ID activates when tapping to the reader but you are not allowed access, this means you have not been assigned access to that location. Please reach out to your Lenel (door access) administrator for troubleshooting. This is generally a building manager, or your supervisor/department head, or HR team should know who to contact on your behalf.
Please email mobile@bsd.ufl.edu for any questions and include your UFID.