Citrix Workspace (previously Citrix Receiver) is the required to connect to the EPIC EMR once a device is securely connected behind either the Pulse Secure VPN/Cisco AnyConnect VPN services offers secure access to healthcare information.

• Download:
  • Windows
  • Apple [MAC]
  • Android
  • iOS
• Server/Path: https://mycitrix.shands.org
  • This is the address/server for the "add account" section
• Credentials:
  • 1^st Dialogue Box: shands\epic-username and epic-password
  • 2^nd Dialogue Box (if prompted): epic-username and epic-password
    • Shands will already be displayed in the dropdown menu